Manage your business's WhatsApp from a dedicated inbox
SuChatBot connects your WhatsApp Business number to Meta's official WhatsApp Cloud API and gives you a dedicated inbox and CRM: reply to conversations, manage contacts and create message templates that Meta approves.
The service is in early access. Leer en español
Sample conversation, not a real customer.
How it works
Three steps to go from a WhatsApp Business number to a working inbox for your team.
Connect your number
You authorize the connection of your WhatsApp Business account (WABA) and phone number to Meta's official WhatsApp Cloud API.
Get your inbox
We provide a dedicated inbox and CRM instance for your business only, hosted by SuChatBot.
Reply and create templates
View and reply to conversations, organize your contacts and create message templates that Meta reviews and approves.
What's included
What you need to handle WhatsApp in an organized way, without leaving the official channel.
Conversation inbox
See the messages sent to your number and reply from a single place, with the history of each conversation.
Contacts
A simple CRM to organize and look up information about the people who message you.
Message templates
Create templates and submit them for Meta's review from the same tool; use them once Meta approves them.
Dedicated instance
Each business gets its own instance, separate from all others, hosted by SuChatBot.
Team
Add your team members so they can handle conversations.
AI assistant
An assistant that answers your customers using your business information. You decide when it acts and which conversations are handled by a person on your team.
Two ways to connect
Choose the one that fits your business. In both cases, your number and your WhatsApp Business account remain yours.
With your own Meta app
If you already have an app in Meta for Developers, you connect your WhatsApp Business account (WABA ID, phone number ID and access token) directly to your inbox. You manage the app.
With SuChatBot's built-in signup
You connect your number through Meta's built-in signup flow ("Embedded Signup") offered by SuChatBot, without creating your own app. You authorize the connection in a few steps from a Meta window.
Compliance and security
SuChatBot is designed to work within Meta's rules, not around them.
- Official WhatsApp Cloud APIAll traffic goes through Meta's official API. We do not use unofficial methods.
- Consent (opt-in)Each business is responsible for having the consent of the people it messages, in line with Meta's policies.
- 24-hour windowWe respect Meta's 24-hour customer service window: outside it, messages can only be sent with approved templates.
- No spam or bulk messagingSuChatBot is not built for bulk messaging and does not allow misuse of the channel.
- Encrypted tokensAccess tokens are stored encrypted at rest (AES-256-GCM) and deleted when you disconnect.
- Each business's data kept separateOne instance per business, TLS for all traffic and restricted access. More detail in our privacy policy.
Early access
SuChatBot is not commercially available yet. If you would like to learn more or try it when we open spots, write to us and we will reply personally.